Measurement · 12 August 2026
A utilisation rate without context is only half a signal
Why role, demand, quality and sustainable pace must sit beside a single percentage.
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Notes on capacity, evidence and sustainable work
Short field notes for leaders who want a more useful conversation about operational data.
Operations · 29 July 2026
Finding hidden capacity without asking teams to rush
A practical way to distinguish waiting, friction and useful breathing room in app activity.
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Data quality · 8 July 2026
Five checks before trusting your app event data
Small validation steps that prevent confident decisions built on incomplete instrumentation.
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